edctoto Platform Privacy Notice
This page describes what we collect when you use edctoto and how we keep that data protected. We believe transparency about our data practices builds trust with our members across Indonesia and other supported jurisdictions.
We at edctoto operate an online entertainment platform offering live-dealer gaming, slot entertainment, sports betting, and number-based games. To deliver these services safely and compliantly, we collect and process personal information. This notice explains what data we gather, why we need it, how we use it, and what rights you have over your information.
Our commitment is straightforward: we collect only what we need, we protect it rigorously, and we respect your privacy rights. If you have questions about how we handle your data, our support team is available to help clarify our practices.
What We Collect on edctoto
Account and identity information
When you register on edctoto, we collect your full name, date of birth, email address, phone number, and residential address. We also ask for a copy of your national ID, passport, or other government-issued identification. This information is essential for account verification, fraud prevention, and compliance with local regulations in Jakarta, Surabaya, Bandung, Medan, Semarang, and other regions where we operate.
Payment and transaction data
We record every deposit and withdrawal you make on edctoto. This includes the payment method you use—whether DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfers via mobile banking, local payment, online payment, or e-wallet—along with transaction amounts, dates, and times. We do not store your full payment card or bank account numbers; instead, we retain only the last few digits and a tokenized reference for your convenience on future transactions.
Gameplay and betting activity
Our platform logs your gameplay history, including which games you play, how long you play, your stakes, and your results. This data helps us understand user behaviour, detect unusual patterns that might indicate fraud or problem gambling, and improve our game offerings. We also track your interaction with our live-dealer tables, slot games, and sports betting markets.
Device and usage information
We automatically collect information about the device you use to access edctoto—such as your device type, operating system, browser type, IP address, and approximate location based on IP geolocation. We also log which pages you visit, how long you spend on each, and which features you interact with. This helps us optimize our platform for different devices and identify technical issues.
Cookies and tracking
We use cookies to remember your login session, store your language preference, and track your activity across our platform. Some cookies are essential for security; others help us understand how you use edctoto so we can improve your experience. You can control cookie settings in your browser, though disabling certain cookies may affect platform functionality.
Our edctoto Data Protection Policy
How we use your data
We use the information we collect on edctoto for several purposes: to verify your identity and prevent fraud, to process your deposits and withdrawals, to deliver the games and betting services you request, to comply with legal and regulatory obligations, and to improve our platform based on user feedback and behaviour patterns. We also use your contact information to send you important account notifications, promotional offers (if you opt in), and customer support responses.
Third-party processors
We share your data with trusted third parties only when necessary. Our payment processors—the companies that handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers—receive transaction details to complete your requests. Our identity verification partner receives your ID documents to confirm your identity. Our hosting provider stores our servers, which may sit outside your jurisdiction but are protected by contractual data-protection agreements. We do not sell your personal data to advertisers or data brokers.
Your rights
You have the right to access the personal data we hold about you on edctoto. You can request a copy of your information, ask us to correct inaccuracies, or request deletion of your data (subject to legal retention requirements). You also have the right to object to certain uses of your data and to withdraw consent for marketing communications at any time. To exercise these rights, contact our support team with your account details and a clear description of your request.
Data retention
We retain your account information for as long as your account is active on edctoto. After you close your account, we keep transaction records and identity documents for a period required by law—typically several years—to comply with anti-money-laundering and tax regulations. Gameplay logs and device information are retained for shorter periods, usually 12 months, unless we need them for fraud investigation or legal proceedings.
Security measures
We protect your data using industry-standard encryption, secure servers, and access controls. Our team undergoes regular security training, and we conduct periodic audits to identify and fix vulnerabilities. However, no system is completely risk-free; if you believe your edctoto account has been compromised, contact us immediately so we can investigate and help secure your account.
Contact and updates
If you have questions about our privacy practices on edctoto, or if you wish to exercise your data rights, reach out to our support team. We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of edctoto after such updates constitutes your acceptance of the revised policy.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.